The short answer: check the sewn-in label first, remove and wash only the components identified as washable, clean the foam core cautiously, and let every part dry completely before reassembly. A removable cover does not automatically make the pillow core machine washable.
Memory-foam pillow care is mostly about treating each layer correctly. The outer cover, protective inner liner, and foam core can have different instructions. Product-specific directions always take priority over a general guide.
Start by identifying every component
| Component | Typical role | What to confirm |
|---|---|---|
| Outer pillowcase | The removable surface that touches bedding and skin. | Fibre content, wash temperature, drying method, and colour-care instructions. |
| Inner liner | Helps protect the core and keep its surface contained. | Whether it is removable and whether it can be washed. |
| Memory-foam core | Provides the pillow’s shape and response. | Whether the label permits spot cleaning only; many foam cores should not be machine washed. |
| Additional insert | Changes height, firmness, or airflow on adjustable designs. | Whether it has separate care instructions. |
A cautious cleaning routine
- Read the product page and label. Look for separate instructions for the cover and core.
- Remove washable covers carefully. Close zips before washing if the label directs you to do so.
- Use the stated wash cycle. Do not guess a hot temperature or strong detergent when the label is unclear.
- Clean the core only as directed. For a spot-clean-only core, use minimal moisture and avoid soaking.
- Dry every component completely. Trapped moisture can create odour and damage materials.
- Reassemble without forcing the zip. Compress the core gently and keep fabric clear of the slider.
What should you avoid?
- Putting a foam core in a washing machine unless the manufacturer explicitly permits it.
- Wringing, twisting, or sharply folding the core.
- Using bleach, solvents, high heat, or a tumble dryer without label approval.
- Replacing the cover while any layer is still damp.
- Using the pillow immediately after unpacking if the product directions ask you to let it expand or air.
- Assuming every colour or variation uses identical materials.
How often should a pillow be refreshed?
Use the product label and your own environment rather than a universal calendar. A removable pillowcase can usually be cleaned more often than the core. Air the bedding when practical, keep the pillow dry, and address a spill promptly using the approved method.
A pillow protector can reduce how often the underlying cover needs deeper cleaning, but it may also change surface feel and airflow. Check that it fits without compressing a contour or blocking a grid structure.
When is it time to reassess the pillow?
Replacement is more useful than repeated cleaning when the core no longer returns to its intended shape, the contour has permanently collapsed, the cover or zip can no longer be used safely, odour remains after approved cleaning and complete drying, or the pillow no longer suits your comfort preferences.
There is no honest universal replacement date. Product quality, nightly use, body weight, care, humidity, and construction all affect lifespan.
Care questions
Can I wash a memory-foam pillow in the washing machine?
Only if the specific care label clearly says the core is machine washable. A removable outer cover may be washable even when the foam is not.
Can I put the foam in a tumble dryer?
Do not use machine heat unless the manufacturer explicitly allows it. High heat and tumbling can damage foam. Follow the stated air-drying method and allow enough time for the centre to dry.
How do I care for an Ovio pillow?
Start with the product-specific instructions supplied with your pillow. The OrthoCloud Pillow, ContourNest Pillow, and CloudGrid Pillow use different constructions, so one care method should not be assumed for all three. If the label and product page conflict, contact Ovio before cleaning.
A five-minute care check
- Is the pillow and bedding fully dry?
- Is the cover correctly fitted without straining the zip?
- Does the core return to its intended shape?
- Are the product label and care instructions still available?
- Is the pillow being used in a clean, ventilated space away from an unapproved heat source?
Care note: This is general maintenance guidance. The product label and manufacturer instructions are the authoritative source for your specific pillow. Ovio customer care can help clarify the current instructions before you wash or treat a component.